Jie Z asked:
So my dad bought an open flight ticket to China from this traveling agent and a month later he wanted to come back and called the numbers that the traveling agent gave him to set the return date. However, it turns out that none of the numbers exists and when he called the traveling agent for help, the traveling agent in US told him the nearest date he could come back is Jun 3, that is in almost two months. I thought open ticket were supposed to have flexible return dates and a date that is at least close to what you want. What should I do? There is no way he is going to stay there fro another two months. Is the traveling agent also responsible for this? My dad really have to come back by the end of this month. thank you.
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{ 2 comments }
Check with the airline that he flew to China with.
Get the details re ticket number, booking reference number and any other necessary details. Make contact with the airline, explain the situation and maybe they can help.
Alternatively, the airline may have a contact number in China and if so, your father could contact them himself. If it’s a major airline and has regular flights there, there should be a way to contact them there.
Airlines do not issue open tickets anymore. Your father bought a return ticket and it seems that he cannot change the return date. This seems very suspicious but he has done what he can by contacting the travel agent. Now he should talk to the airline and see what really is going on.